Tuyen’s Blog

 
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Blind devotion helps no company...

Nearly 10,000 iPhone users were accessing the Microsoft employee email system last year...

A Wall Street Journal article is making the rounds re: iPhone usage by Microsoft employees. The debate that's going around is whether MS employees should openly flaunt their iPhones or be more discreet. I can't really answer that since I'm not a Microsoft employee but my guy reaction is to say they shouldn't be sheepish about using a rival phone. If nothing else, this should be a wake-up call to Redmond to make a better phone so their employees wouldn't have to use iPhones.

I remember being a consultant to Apple back in the mid-90's and the team we were contracted by insisted that all work submitted to them be created on Macs. That was an excruciating experience since the Macs of the time were horrible - slow, buggy, and prone to crashes every couple of hours. It took a huge change in philosophy/management/vision for Apple to pull itself from that nightmare. Let's hope that Microsoft has the cojones to do the same. As much as I like the iPhone, I also think competition in the marketplace improves products for everyone.

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Filed under  //   apple   iphone   mac   microsoft   phone   wall street journal   windows mobile  

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Laptop comparisons

So I was accused the other day of being a Mac snob which is odd given that I only started using them a couple of years ago (not counting my Apple IIe days). The first Mac I bought at that time was a Macbook Air. I had been using a 15.4" Dell Inspiron which was pretty heavy and also on its last legs so I thought it was a good opportunity to try a super-light computer. Also, I had been using the iPhone for about 6 months and wanted to see how pairing a Mac with an iPhone would be. The experience was good so my next machine was an aluminum Macbook (the one that was stolen). During that time, I wouldn't have been against going back to PC laptops but there weren't any compelling reason to do so. When I switched from the Inspiron to the Air, it was because I wanted the lighest laptop available at the time. Is there a PC laptop that could make me want to switch back? I guess I did my version of the Laptop Hunters commercial...

I had pretty strict requirements for my laptop. 13" to 14", about $1200, light, and must have good battery life. On the Apple side, the 13" Macbook Pro was the standard by which I would compare all the PC laptops. Here's the rundown on what I found:

Dell M2400
14.1" WXGA+ LED
2.53ghz Intel Core 2 Duo
2GB RAM
160GB 7200RPM Hard Drive
DVD burner
3-4 hour battery
Bluetooth
Backlit keyboard
Webcam
4.77lbs
$1,464 after $328 instant savings

HP Envy 13
13.1" HD LED
2.13ghz Intel Core 2 Duo
3GB RAM
250GB 5400RPM Hard Drive
DVD burner
~6-7 hour battery
Bluetooth
Webcam
~4lbs
$1,899

Sony Vaio SR590
13.3" LED
2.20ghz Intel core 2 Duo
4GB RAM
250GB 5400RPM Hard Drive
DVD Burner
5.5 hour battery
Bluetooth
Webcam
4.4lbs
$939.99

It actually looks like the Sony Vaio SR590 is pretty decent. Still not enough to make me want to switch back to a PC laptop but I think it's a good laptop for the money.

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Filed under  //   apple   apple iie   crime   dell   envy 13   hp   laptop   laptop hunters   m2400   mac   macbook   macbook air   pc   shopping   sony   sr590   theft   vaio   windows  

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I don't blame Microsoft. I blame the hardware manufacturers.

Ever since my unfortunate incident, I’ve been working on a Lenovo R60e spare laptop we have in the office.  It’s a huge adjustment to make going from an Macbook to a plastic feeling laptop.  But it’s a hardware adjustment and not a software one.  For the record, I actually really like Windows XP Professional.  It’s stable, easy to use, and very effective for most work related tasks.  Office 2007 has its issues but it’s no biggie.  I actually prefer Office 2003 but maybe that’s because I’m just more used to it.  Vista and Windows 7, however are garbage but I’ve already discussed that before.

Though this is an older laptop (probably circa 2006), I haven’t really seen a huge leap in usability/comfort/innovation from PC laptop manufacturers.  Either they build really expensive machines with a bunch of useless features (Sony VAIOs or Lenovos for instance) or they err on the side of cost effectiveness and build cheap laptops that make CFO’s happy but are lackluster from a usability standpoint (Dell, HP, etc).  Yes, I can buy a Dell Vostro for under $500 but it’s heavy, bulky, and feels cheap.  The really sad part is that in about 6 months, the value of that machine is basically halved by a combination of its cheapness and the fact that Dell builds its computers to be relaced within 2 years.  When I bought my Macbook Air in early 2008 for about $1600 (got a sweet deal).  I sold it over a year and a half later for about $1200.  It held 75% of its value 18 months after I bought it!  When was the last time you could say that about any computer technology?

With rumblings of an update to the Macbook Pro line coming soon, I’ll hold off on getting another Macbook until then.  I’ll probably just pick up the version just before the latest one and save a few bucks.

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Filed under  //   apple   crime   dell   hewlett packard   laptop   lenovo   macbook   macbook air   macbook pro   microsoft   microsoft office   office 2003   office 2007   sony   theft   vaio   value   windows 7   windows vista   windows xp  

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Some words of wisdom regarding backing up your data

So my car was broken into on Friday and my Macbook was stolen.  This isn’t a post to discuss that incident.  What happened has happened and in honor of the fast approaching lunar new year, I’ve decided to be more Zen – Possessions Are Fleeting.  This is more about the events after the theft. 

I did the usual things like filing a police report, getting my window fixed, and cleaning up the car.  Next, I needed to get my digital life back on track.  First, if I had actually used Time Machine like I was supposed to, the backup process would have been super simple.  That was strike one.  I use Mozy to backup my work files so those were easy to retrieve.  Since we migrated to Google Apps earlier this year, all of my email was stored on their servers so getting access to that was easy.  What was not easy to get back were my personal files – mainly music and photos.  Luckily, I sync those items with my iPhone so technically I have a copy of those on the phone.  The difficult part is actually getting them off the phone and onto my spare laptop.  Every time I try to sync with iTunes, it tells me that it’s going to wipe all these items off my phone and replace it with the items on the laptop (which at this point is nothing).  I’ve got a Genius Bar appointment tomorrow to try to figure out how I’ll be able to have my photos and music somewhere other than my phone.

So the morale of the story is back-up your computers.  Don’t rely on copying files periodically from your laptop or desktop to an external drive.  That’s a very ineffective way of doing things.  If you have a Mac, use Time Machine.  Have it set to backup at least every 24 hours.  If you have a PC, use Mozy.  It’s free for the first 2GB and only $5 a month for unlimited storage - use this link and promo code "FEBRUARY" for a 10% discount!  $5 people.  That’s less than two lattes or one lunch out or half a movie every month.  The point is it’s not much and well worth it.

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Filed under  //   apple   back up   crime   iphone   itunes   macbook   mozy   sync   theft   time machine  

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Google Tablet? Eh...

TechCrunch posted an article and the video below about a concept Google Tablet OS based on Chrome. My reaction? Eh...

To be honest, I haven't been very impressed with any of the products that Google has released besides the dominating trifecta of Search, Maps, and GMail. Pretty much every other product that Google has released is pretty ho-hum. I'm not counting services that Google has bought like YouTube, Picasa, Blogger, GrandCentral (Google Voice) etc. which are great products. To name a few in no particular order:

* Orkut
* Android
* Google Shopping
* Google Checkout
* Google Finance

The telling one here is Android. I have used an Android phone (not the new Nexus One, but the Droid) and found it to be supremely disappointing versus the iPhone. Supposedly, the Nexus One is supposed to be better but from all the online demos I've seen of the Nexus One, it's incrementally better than the Droid but not by leaps and bounds. Unlike Microsoft, I don't see Apple getting complacent about their product development and Google has a lot of ground to make up.

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Filed under  //   android   apple   gmail   google   google checkout   google chrome   google chrome os   google finance   google maps   google shopping   ipad   iphone   microsoft   orkut   search   search engines   tablet   techcrunch  

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I really want to need the iPad

     
Click here to download:
I_really_want_to_need_the_iPad.zip (355 KB)

So the announcement came a couple of days ago and everyone is deciding (or has already) whether to get the new Apple iPad in March/April. Let me start by saying I really like the device. Looks slick, great screen, great UI, and the few apps that were demo'd look really good. Let's not forget the price of $499 which blew me away - very affordable given what the device does. Imagine all the eBook readers, portable DVD players, digital picture frames, etc. that already cost between $100-$300. Those devices are pretty much screwed.

As part of Steve Jobs' demo, he talked about a third class of product between the iPhone and a laptop. He said this new class needed to do a few things much better than either of the other two. To some extent, I agree with him that the iPad does do certain things better - photos and eBooks in particular. But I guess they don't do them better enough for me to buy yet another device. I split my time between two indispensable devices - my laptop (Macbook 13") and my phone (iPhone 3GS). If I were to lose either one of these, my productivity is pretty much shot. However, a tablet computer just hasn't made itself indispensable to me just yet.

So if not adding a new device, what about replacing one? Well, the iPad can't replace my phone because it's too big and can't make phone calls (VOIP, maybe?). As far as my laptop goes, I don't really do much on it besides email, web browsing, word processing, spreadsheets, occasional presentations, image manipulation, and some light HTML. I guess the iPad can handle all of those save for the image manipulation (is there an app for that? basically Photoshop light) and HTML (also, an app for that? Dreamweaver light?). But the biggest thing that I need is to be able to access a file system where I can create folders, move files around, etc. Without that it's impossible for me to replicate my day to day job on the pad. I toyed with the idea of getting this for my mom or wife because they don't do much besides email and web browsing but both like to watch videos online and without Flash support, they'd still be using their desktops half of the time.

All in all, I'd love to buy this. If I had all the money in the world I'd buy two. I'd also buy a 60" Kuro Elite, Tesla Sedan, and NetJets fractional. All of which fall into the "nice to have but not needed" category.

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Filed under  //   apple   apple tablet   digital picture frame   dreamweaver   dvd   ebook   ipad   iphone 3gs   laptop   netjets   photoshop   pioneer kuro   productivity   steve jobs   tesla sedan   work  

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Woulda... Shoulda... Coulda... In a parallel world, I'd be a richer

Let's rewind to 1996..... My first job out of college was at a database marketing consulting division of American Express called Epsilon. There I was introduced to the lovely world of Excel grunt work and Mainframe TSO queries. However, one of the highlights of the job was that the first account I was put on was Apple Computer. Epsilon basically compiled the direct marketing lists that Apple sent promotional mailers to. Though my exposure to Cupertino was quite limited (Epsilon's offices were near the Transamerica Building in San Francisco), I did get to meet a lot of the folks in the marketing department at Apple. The atmosphere there was somewhat muted. Gil Amelio was in power at Apple and seemed to be running the company like any other computer maker - trying to sell as many cookie cutter machines as possible while cutting costs. The only difference was nobody wanted Macs and Gil wasn't really interested in doing much besides running a lean operation. As you can probably guess, that's the formula of someone looking to streamline a business either for sale or the slow inevitable march to oblivion.

One day towards the end of my first year there (as things were getting progressively worse for Apple), news came of an unexpected bold move - the purchase of NeXT Computer and their NeXT OS which is the basis for today's Mac OS X. However, the more important asset in the purchase was the return of Steve Jobs though at the time, his role was as of yet undefined. At this time, Apple's stock was hovering around $4 (split adjusted) and languished for years. No one thought much of the purchase, in fact, a lot of folks panned Amelio for over paying for NeXT. Why would you, a company with an OS the vast majority of the world doesn't use, buy a company with an OS even fewer people used? Didn't really make sense until July of 1997 when Amelio was ousted and Jobs took over. I remember on the date of the announcement, I popped my head into the Epsilon Account Director for Apple and said, "Have you heard the news?" She replied, "Yup, I'm on the phone with my stock broker now." Apple stock price was about $3.80. I bought about $5,000 worth - almost my entire portfolio was now Apple stock.

Fast forward to today, Apple just announced its most profitable quarter ever. Buoyed by iPhone sales and the impending launch of its tablet computer, Apple's future can't be any brighter. That $5,000 worth of stock would be worth about $250K today. The operative word here is "would be" since I sold it once the stock doubled a year or so later. I guess you can't really cry much over a stock transaction that netted you a positive gain but still, no one thought Apple would hit these heights 13 years ago. If you had asked me in 1997 to bet on whether Apple would still be in business 13 years later, I would have given it a 50/50 chance. Gotta give them all the props in the world. A testament to one man's blinding adherence to doing insanely great things.

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Filed under  //   american express   apple   epsilon   gil amelio   iphone   job   mac os   NeXT   steve jobs   stock price  

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Apple Store craziness?

Take with you any and every Apple product you own that’s still under warranty and attempt to get them to give you a new one, because they’ll probably do it.

I usually get Cringely's podcast but can't really link to it nicely - good thing the article is online. Not sure if I want to try this out. My iPhone 3GS is still under warranty so could try to get a new one. I'll try this out next week and see if it works...

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Filed under  //   apple   cringely   iphone 3gs   jd power  

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Part 3 of the Mac Mini home theatre - Blu-ray Ripping

So the next step of my Mac Mini home theatre project had to do with ripping my Blu-ray library to computer files to play back on the Mac Mini. Since Plex, my media center software of choice, handles .mkv files very well and the playback quality is excellent, I chose to rip into that format. Since the Mac does not officially support Blu-ray (you can't watch Blu-ray discs and no official drives are supported), it was not going to be an easy off the shelf solution. The first problem was getting a drive. I heard some good things about the Panasonic UJ-120, a notebook drive that was fitted with a USB external enclosure. Below are pics of the drive and how it sizes up next to my Drobo and Mac Mini.

   
Click here to download:
Part_3_of_the_Mac_Mini_home_th.zip (265 KB)

Next, I had to figure out the software side of the equation. Luckily, an early beta software exists to extract Blu-ray streams and encode them into a .mkv file. It's still not perfect but the only one-step solution for the Mac, I could find. So here are some screen shots of my process. First, I chose two movies, one foreign and one in English, to figure out the subtitling.

Below is a screenshot of the DVD on my desktop, the disc contents, and the file structure showing the .m2ts Blu-ray files.

     
Click here to download:
0Part_3_of_the_Mac_Mini_home_th.zip (356 KB)

Next, I fire up MakeMKV which is pretty sparse. Only one big button at the bottom to examine the contents of the Blu-ray disc. After scanning the disc, all the available video streams are presented. I chose the biggest file, which I assumed was the actual movie itself. Then I click the "Make MKV" button and the process begins. Average read speed is about 1.6x so a 2 hour movie should be done in about 90 minutes or so.

     
Click here to download:
1Part_3_of_the_Mac_Mini_home_th.zip (261 KB)

So a few hours later, voila! Both movies have been encoded and playback in Plex is perfect. As far as quality goes, I can't tell a real difference from the other movies I downloaded (for testing purposes only!). However, I haven't watched both movies in full yet to see if there was any pixelation or sound pops. What I did notice was the downloaded videos came in about 8gb-12gb whereas these movies are pretty hefty at 22gb+. Not sure if that means my direct rips are better quality but so far so good. MakeMKV is not without flaws though. There's a list of movies that it cannot rip properly. Plus subtitling is a problem. House of Flying Daggers, which is in Mandarin, has no accompanying subtitles. I'll have to figure something out for that. Otherwise, I'm pretty happy. Now, I've got a bunch of discs to back up...

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Filed under  //   apple   blu-ray   drobo   home theater   house of flying daggers   mac mini   makemkv   media server   panasonic   ripping   the last samurai  

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Apple Tablet ... my thoughts

A while back, I wrote a post about Apple's rumored netbook with touchscreen. I said it would be much cooler if it was just a straight up tablet like out of Star Trek: TNG. It looks like I was right. More news today comes out that the tablet may actually come in multiple sizes. Also, very cool.
 
Now here's my new prediction. There's been reports that the new Apple Tablet will be a multimedia device capable of playing music (with some new album content) and also HD video. But what I think the new wrinkle will be is that the device will replace the Apple TV which hasn't been making much headway in our hearts and minds. All the tablet would really need is just an HDMI out port to hook up to your TV. BAM! You have a portable video/music device that you can plug into any output source (TV, stereo, etc). I won't use it for that purpose (got my sweet rig already) but I could definitely see it being a great kids in the back seat device or being able to watch your library of content in bed. My wife already transcodes shows to the iPhone I gave her to watch before bedtime. Just think if all she had to do was just stream it via her shared iTunes library on the desktop...

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Filed under  //   apple   apple tablet   apple tv   hdmi   iphone 3g   itunes   star trek: TNG  

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